فواحة بخار كهربائية - تصميم فازة خشبية

At Minipicks, we guarantee you a smooth, safe, and comfortable shopping experience. That’s why we offer a return or exchange service under the following conditions:

⏱️ Return & Exchange Window:

You can request a return or exchange within 14 days of receiving your order.

📦 Return Conditions:

The item must be:

• In its original condition
  
• Unused
  
• In its original packaging
  

Opened or used items cannot be returned unless there is a clear manufacturing defect or an error in your order.

💳 Refund Method:

Once we receive and inspect the returned item, your refund will be sent to the same payment method within 3–7 business days.

If you paid by Cash on Delivery, the refund will be sent via bank transfer or any other agreed method.

🚚 Shipping Costs:

Shipping fees will be deducted from the refund amount, except in cases where the issue is from our side (manufacturing defect or wrong item).

📞 How to Request a Return:

To request a return or exchange, contact our customer support via email or WhatsApp.

Please include your order number and a clear photo of the item.

At Minipicks, we make sure your shopping experience is easy, comfortable, and reliable from the moment you place your order until you receive your product.

📍 Delivery Areas:

We deliver to all governorates within Egypt only.

⏱️ Shipping Time:

• Orders are prepared within 1–2 business days after confirmation.
  
• Delivery usually takes 1–7 business days, depending on the governorate or shipping company.
  
• Cairo and Giza orders are typically delivered within 2 business days.
  

💰 Shipping Fees:

• Sometimes we offer free shipping on selected products or categories.
  
• Outside these promotions, shipping fees depend on your location and order value and are shown clearly before checkout.
  

📦 Order Confirmation:

After placing your order, we will contact you via phone or WhatsApp to confirm the order details before shipping.

⚠️ Delays or Delivery Issues:

If there is any delay or problem with your delivery, please contact customer service, and we will resolve it as quickly as possible to ensure your satisfaction.

📝 Notes:

Minipicks reserves the right to update shipping and delivery policies at any time. Changes take effect immediately upon being published on this page.